In this episode, I interview business coach Patti Mara about whether or not brick and mortar business is dead. We dive into what are key things business owners should be doing right now, how to see opportunity in the crisis, and how going forward we need a customer centric solution approach.
In her coaching and her business, Patti Mara is always looking for the “shifting point”—the piece of the puzzle that opens up a new level of results.
Patti’s passion is helping people find the perspective that will enable them to generate extraordinary results. She’s an expert on perspective: Patti has spent over 20 years helping companies and individuals take a fresh look at the way they operate. This unique insight helps them reach their full potential, enhancing customer experiences and dramatically increasing their growth, customer retention, and profit.
She is the author of UpSolutions – Turning Your Team into Heroes and Customers into Ravings Fans.
Free Gift: pattimara.com/livingabetterlife
Podcast: Play in new window | Download (Duration: 55:50 — 71.5MB)
Podcast about living a better life every day